Covid-19: How Portugal is dealing with the pandemic

If you are living in Portugal during the Covid-19 pandemic we have plenty of useful information for you, such as the measures put in place by the Portuguese Government, information regarding flights to and from the country, land access and useful links to embassies and consulates.

The new coronavirus has brought the world to a standstill. Every inhabited continent has reported confirmed cases of the new virus, leading to isolation and lockdown in several countries. 

The virus was first identified in China, in December 2019, and was meanwhile named SARS-Cov-2. It quickly jumped beyond the borders of Wuhan (Hubei province) and proceeded to spread all over the world. 

On 30 January, the World Health Organisation (WHO) classified the outbreak as an international public health emergency and on 11 March upgraded it to pandemic. 

In this article we have gathered some useful information for you, such as the measures that have been put in place by the Portuguese government, where we stand in terms of flights and even land access to Portugal. 

Covid-19: What are the main symptoms?

The SARS-Cov-2 is part of the large coronavirus family. Other strands of coronavirus have been known to infect humans for some time, and these can cause anything from a mild cold to more serious respiratory infections, such as SARS (2002) and MERS (2012). This new variety had never been identified before in humans, and the illness it causes is called Covid-19.

According to the WHO, the most common symptoms are: 

  • Fever;
  • Fatigue;
  • Breathing difficulties.

Some people also complain of body aches, nasal congestions, runny nose, sore throat and diarrhoea. Others, despite being infected by the virus, do not develop symptoms, and are therefore asymptomatic. 

According to the WHO, around 80% of patients recover without the need of any special treatment, but others develop severe pneumonia, with acute breathing difficulties and failure of the kidneys and other organs that can eventually lead to death. 

Some sectors of the population are at greater risk of developing more serious symptoms. These include the elderly (over 70), people with other chronic illnesses, such as diabetes, heart disease, cancer, high blood pressure or chronic respiratory illnesses as well as those who have immunity problems. If you develop Covid-19 symptoms you should not go to an Emergency Room, but instead call the national health service hotline and follow directions given. The number is 808 24 24 24.

You can learn more about the disease, symptoms or treatment at the World Health Organisation or Portugal’s board of health (DGS) websites. 

Portugal’s containment measures

In order to contain the Covid-19 outbreak, Governments all over the world have been taking measures to avoid a peak in numbers. The Portuguese government is no exception and has adopted several measures such as suspending all in-person school and university classes or restoring border controls with Spain. 

A joint decision was also taken by the EU and Schengen Space countries to suspend all flights from outside of the Union. These restrictions apply to non-essential travel and began on 19 March. In Portugal’s case flights were maintained to countries with a large Portuguese community, such as:

  • Canada;
  • United States;
  • Venezuela;
  • South Africa;
  • Portuguese speaking countries (including Rio de Janeiro and São Paulo, in Brazil).

State of Calamity in Portugal

A state of calamity was declared in Portugal on 4 May. Staying at home is now a civic duty for the general population.

The transition plan announced by the Government foresees different measures for different phases. The first began on 4 May, while the second one began on 18 May and the following two start on 31 May and 1 June.

First phase

The main measures include:

  • Masks are now mandatory on public transport, at all public attendance services, schools and commercial establishments, as well as in services that are open to the public;
  • Events or gatherings with more than 10 people are forbidden;
  • Relatives are now allowed at funerals;
  • Wherever possible, people should work from home;
  • Public transport will be equipped with disinfectant and capacity is limited to 66%;
  • Public services will see people by appointment;
  • Local commerce, including restaurants, hairdressers, bookshops and car stands, can now open;
  • Libraries reopen and individual outdoor sports can be resumed.

Phase two

Phase two began on 18 May, and includes the following measures:

  • Restaurants, cafés, pastry shops and their respective terraces are now open, but safety measures must be observed. These include keeping a distance of two meters from other patrons, all customers must wear masks and the occupancy of the establishment is reduced to 50%;
  • Shops up to 400 M2 can open, so long as they have a door to the outside. Masks are mandatory in commercial spaces and limits must be set on the total area in which people are allowed to circulate;
  • Museums, monuments and palaces, art galleries and exhibition rooms can resume their activity. Visitors must disinfect their hands and use masks indoors, as well as respect safety distances;
  • Camping and caravan sites reopen, as do motorhome service stations, football and rugby pitches and stadiums. Recreational sailing lessons can resume, and boats can be surveyed and inspected again;
  • On site classes begin again for 11th and 12th grade students, who must wear masks and are forbidden from going outside during breaks. Classes will be divided into shifts – either morning or afternoon – and will be held in large spaces;
  • Day-care centres can reopen, but must respect certain social distancing and hygiene rules,  set by the General Health Directorate. These include fewer children in each classroom and having them leave their shoes at the door;

Visits to retirement homes are once again authorised, although with strict rules. For example, visitors must book beforehand and there can only be one per resident.


Phase three

The third phase kicked in on 1 June. The main measures are:

  • Gyms reopened, but with tough security measures. Masks must be worn on entering and leaving and a minimum distance of three meters must be kept between people. Changing rooms remain closed;
  • Restaurants are no longer limited to 50% capacity, so long as they can ensure barriers between clients who are face-to-face and a safe distance between tables;
  • Shopping centers and shops over 400m2 reopen all over the country on the 1 June, except in the Greater Lisbon area, where they are set to open only on 4 June;
  • Cinemas, theatres and concert halls reopen, as long as they can guarantee that patrons use masks, keep entrances and exits separate and ensure safety distances;
  • Working from home is no longer mandatory, although it can be kept up as an option;
  • Religious services can be resumed, providing masks are used and safety distances ensured;
  • Preschool starts up again, with new safety rules;
  • The beach season will start on 6 June, with maximum occupancy in place for beaches and social distancing requirements in place.

State of emergency and respective measures

Prior to this, a state of emergency had been declared in Portugal on 18 march, and renewed on 1 April and 26 of April, until 2 May. This was an exceptional situation which allows the Government to apply certain restrictions. 

Mandatory confinement

Mandatory confinement has been decreed for people who are ill with Covid-19, or infected, or who have been under active vigilance by the health authorities. If one does not comply, one can be charged with disobedience. 

Special duty of protection

This applies to citizens who are part of so-called risk groups. These people should only leave the house in order to go shopping, to the bank, post office or health centre, to take short walks or to walk pets. 

General duty of confinement

The general population is required to avoid unnecessary travel. They should leave home only to purchase essential goods, go to the bank, post office or health centre, to go to work or to job interviews, help with family or for short walks with children or pets. 

Working from home

Whenever possible, people should work from home. 

Suspension of trade and retail

Trade and retail activities have been suspended, except in cases of essential or important goods. Establishments that can stay open include grocery stores, supermarkets, butchers, bakers, petrol stations, chemists, newsagents, veterinary clinics or pet stores. 

Public services: in person, only by appointment

Public services will have their doors closed and see people only by appointment or by phone. Citizen’s Shops will be closed and other services are only available to those who make appointments. 

Which airlines are still flying?

This is a constantly evolving issue. Easyjet, for example, has stated that all their planes will be grounded until further notice and Ryanair said that most of its flights will be suspended, although a limited number of routes will be maintained. 

TAP also announced restrictions, and at least until 4 may will only fly from Lisbon to Funchal, Ponta Delgada and Terceira. 

Air France has also been making adjustments to their flight routs, whereas British Airways suspended all flights to and from Gatwick Airport. The best is to pay close attention to the updates Airlines are making to their services in this period.

Lisbon’s terminal 2 is closed, and all operations are taking place in terminal 1. 

Land border controls


At this moment there are health controls on the borders between Portugal and Spain, which apply to citizens who have to travel between the two countries. Nine points of entry have remained open for merchandise and workers, but all others are closed.

Novo Banco’s measures

Due to the pandemic, NOVO BANCO has been trying to dissuade people from going to branches, and encouraging the use of digital channels, with certain benefits until the 30th, such as: 

– Free (non-immediate) interbank transfers through digital channels (NBnet and NB smart app);

– Commission free advances of cash and credit to your checking account through NBnet;

– Free services on MB WAY.

NOVO BANCO branches have taken to closing at lunch time, for a period of up to three months. The bank guarantees hygiene and safety conditions for its staff at each of its branches. At the branches, equipment and shared spaces are disinfected regularly and there is a limit of 4 people per every 100m2. Some branches are temporarily closed to the public and the rest close between 12h and 13h. 

You can see details of the measures adopted here

 Useful links

> World Health Organisation

> Portuguese Board of Health (Direção-geral da Saúde)

> Contacts of embassies and consulates in Portugal (Portuguese only)

> Information on air-travel restrictions in several countries

SNS24 Hotline: 808 24 24 24


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